Website maintenance
Keep your website secure, current and performing
Updates, backups, monitoring, security checks and content changes handled on a schedule, so the site does not quietly decay between redesigns.
For businesses with a live website that matters commercially and no one currently responsible for it.
- Cadence
- Scheduled checks plus a monthly summary
- Record
- Every change and fix documented
- Scope
- Agreed in writing, with limits stated
- Uptime monitoring
- Active
- Last backup
- —
- SSL certificate
- —
- Pending updates
- —
- Performance check
- —
- Open issues
- —
Scheduled, not reactive
Checks happen on a cadence rather than after a visitor tells you the site is down.
Updates are reviewed
Component updates are tested before they are applied, not pushed blindly on release day.
You get the record
A monthly summary of what was updated, fixed, backed up and monitored.
The risk
What happens when a website is not maintained.
Nothing, for a while. A website does not announce that it is degrading. It accumulates unpatched components, expired certificates, broken integrations and forms that silently stop delivering — and the first signal is usually a customer, or a search engine, rather than a warning.
Security exposure
Unpatched components are the most common route into a small business website.
Broken integrations
An API changes, a plugin updates, and a form or payment path stops working without an error anyone sees.
Outdated content
Services, prices and staff that no longer exist, quietly undermining credibility.
Performance decline
Accumulated scripts, unoptimised media and slow responses that cost mobile visitors.
Failed forms
Enquiries stop arriving and nobody notices, because nothing tests the form.
Lost tracking
A tag breaks and months of analytics become unusable for decisions.
Compatibility issues
Browser and platform updates break layouts that were fine at launch.
Coverage
What maintenance covers.
Coverage is written into the agreement, including what falls outside it. Larger changes are quoted as work rather than absorbed indefinitely.
Protection
- Software and component updates
- Backups
- Security checks
- SSL oversight
- Access review
Monitoring
- Uptime monitoring
- Performance monitoring
- Form delivery checks
- Analytics verification
- Broken link checks
Changes
- Minor fixes
- Content updates
- Technical support
- Issue documentation
- Monthly summary
Cadence
What actually happens, and when.
Maintenance is unglamorous by nature. Its value comes from being done on a schedule, by someone whose job it is, and from leaving a record afterwards.
Updates are staged first
Where the platform allows it, updates are applied in a staging environment and checked before production.
Issues are documented
Anything found is logged with what was done about it, so recurring problems become visible.
- Uptime monitoring Continuous
- Backup verification Weekly
- Component updates Monthly, after review
- Security check Monthly
- Performance review Monthly
- Form and analytics check Monthly
- Written summary Monthly
Outcomes
What you get from continuing care.
- 01
A site that stays current
Components patched, certificates valid and content accurate without anyone chasing it.
- 02
Problems found before customers find them
Monitoring and scheduled checks catch failures that produce no visible error.
- 03
Preserved measurement
Analytics and conversion tracking verified, so your data stays usable for decisions.
- 04
A shorter path to help
A known contact for the website, rather than searching for whoever built it three years ago.
Fit
Who this service is for.
A good fit when
- The site generates enquiries and downtime has a commercial cost.
- The original developer is gone or unresponsive.
- Nobody internally is responsible for updates or backups.
- You want small content changes handled without a project each time.
Consider something else when
- The site needs rebuilding rather than maintaining — maintenance will not fix a structural problem.
- You need continuing search and content work — that is SEO management.
Getting started
How maintenance begins.
- 01
Assessment
We review the platform, hosting, components, backups, certificates, performance and current issues.
- 02
Stabilise
Outstanding updates, missing backups and broken items are addressed as a first pass.
- 03
Set the schedule
Frequency, coverage, response expectations and reporting are agreed in writing.
- 04
Maintain
Scheduled work runs, changes are documented, and a monthly summary is issued.
Engagement models
How this is contracted.
Managed monthly
Recurring maintenance with an agreed scope and a monthly summary.
- Scheduled checks and updates
- Included allowance for minor changes
- Best for any commercially active site
Recovery project
A one-off catch-up on a site that has gone unmaintained.
- Updates, cleanup and fixes
- Documented end state
- Best before recurring coverage
With SEO or hosting
Maintenance combined with search work or infrastructure oversight.
- One provider for the site
- Shared reporting
- Best when the site drives leads
Why ZitDevs
How we keep it transparent.
Limits stated up front
The agreement says what is included and what is quoted separately, so no one is disappointed at the third request.
We maintain what we did not build
Sites built by others are welcome; the assessment tells you honestly whether maintaining it is sensible.
A written monthly record
You receive a summary of work done, not an invoice with no explanation attached.
Escalation into the same company
When maintenance uncovers a development or infrastructure need, it does not require finding another vendor.
FAQ
Questions about website maintenance.
Answers are written for this service. Where a figure depends on your situation, we say so instead of publishing an average.
What does website maintenance include?
Software and component updates, backups, uptime and performance monitoring, SSL oversight, security checks, minor fixes, content updates, analytics verification and a documented monthly summary. Exact coverage is set in the agreement.
Can you maintain a site you did not build?
Yes. We start with an assessment of the platform, hosting, components and current condition, and we will tell you honestly if the site is in a state where maintenance is not the right investment.
Do you maintain WordPress sites?
We assess the platform first and confirm what we can support before committing. Rather than list platforms we may not maintain well, we answer this against your actual site in the assessment.
How many content changes are included?
An allowance for minor changes is defined in the agreement. Larger work — new pages, new sections, redesigns — is quoted separately so the recurring fee stays predictable for both sides.
What happens if the site goes down?
Uptime monitoring alerts us, and the response follows the priority levels agreed in the service agreement. Where the cause sits with your hosting provider, we coordinate with them.
Do you handle backups?
Yes, including verifying that backups exist, that they cover what matters, and that a restore is possible. Where the current setup is inadequate we will say so and propose an approach.
Will you tell us if something needs rebuilding?
Yes. If a site has reached the point where maintaining it costs more than replacing it, that is in the assessment rather than discovered a year into a maintenance contract.
Is hosting included?
Hosting is separate. We can oversee and coordinate with your hosting provider, or advise on a change, but the maintenance fee does not bundle hosting costs.
Find out what condition your site is in.
Send us the URL and what you know about it. We will review its platform, updates, backups and performance, and come back with a maintenance scope.
The form is preselected for website maintenance and asks about your platform and current site.