Managed technology partner
Your technology team, fully managed.
Software development, IT support, cloud and digital growth delivered by one accountable team.
One managed layer
One team, one plan and one point of accountability across every service.
17
services under one agreement
1
business day to reply to every request
4
markets: United States, Dominican Republic, Caribbean, and Latin America
Scope, owners and response targets are agreed in writing before work begins.
Services
Build, operate and grow with one partner.
Build
Digital products
Platforms and products designed from your process and shipped in small releases.
- Custom software
- Web and mobile
- Product design
Operate
Technology operations
Day-to-day coverage for the systems your team depends on, with defined response targets.
- Managed IT and help desk
- Cloud and email
- Website maintenance
Grow
Measurable growth
Search, campaigns and analytics run as one loop and measured against enquiries.
- SEO management
- Google and Meta Ads
- Analytics and content
Advise
Technology decisions
An independent view of what you have, what it costs and what to do next.
- IT audits
- Technology roadmaps
- Dedicated teams
Why managed services
More capability. Less overhead.
Growing companies rarely need a dozen vendors or a full internal technical department. They need reliable coverage, clear ownership and a team that scales with them.
- Several hires to cover distinct skills
- Knowledge held by individual employees
- Several vendors to coordinate
- Projects lose support after launch
- One accountable partner
- Knowledge shared across the team
- Centralized communication and reporting
- Support continues after delivery
Start here
Understand your technology before investing in more of it.
The IT audit reviews your users, access, email, devices, backups and vendors, and turns the findings into a prioritized plan. It is standalone work with no obligation to continue.
- Current-state assessment
- Risk summary
- Priority matrix
- Recommendations
- Technology roadmap
| Low impact | Medium impact | High impact | |
|---|---|---|---|
| Likely | Monitor | Schedule | Act now |
| Possible | Accept | Monitor | Schedule |
| Unlikely | Accept | Accept | Monitor |
How we work
A clear process from the first conversation.
- 01
Discover
Your business, systems, goals and constraints.
Discovery notes
- 02
Assess
The technical environment, its risks and its gaps.
Technical assessment
- 03
Plan
Services, specialists, priorities and working model.
Scope and roadmap
- 04
Launch
Team assigned, channels opened, onboarding started.
Assigned team
- 05
Operate
Execution, reporting and improvement on a schedule.
Monthly reports
FAQ
Questions asked first.
Can ZitDevs replace an internal IT employee?
In many cases a managed agreement covers the responsibilities of an internal IT role, including help desk, accounts, devices and infrastructure oversight. Where an internal role remains, ZitDevs works alongside it.
Can we hire ZitDevs for a single project?
Yes. Project engagements have a defined scope, timeline and delivery plan, with no requirement to continue afterwards.
Can you work with our internal team?
Yes. ZitDevs often works as additional capacity alongside internal developers, IT staff or marketing teams, with responsibilities agreed in writing.
Do you work outside the Dominican Republic?
Yes. ZitDevs serves clients in the United States, the Dominican Republic, the Caribbean and Latin America, remote-first, in English and Spanish.
Who owns the software built for us?
Ownership of deliverables is defined in the contract for each engagement and confirmed before work begins.
Tell us what you need to launch, fix or run.
A 30-minute consultation to define the right team and the next practical step.
Prefer email? [email protected]